Caring for your rug

A handmade rug offers excellent durability. They can be cleaned and repaired almost infinitely and should last a lifetime. We recommend treating everyday stains and spillages by mopping up the area and using a solution of soft soap in warm water if required. Accidents do happen and if you experience a serious spillage please call your nearest showroom for recommended cleaners and advice.

All our rugs are handmade and if taken care of they should last a lifetime. The natural fibres are resilient to everyday stains but we all know that accidents happen and most stains and spillages can be dealt with using soft soap and warm water. 

Please follow the instructions below when caring for your rug.

VACUUMING:

To keep your rug looking new for longer regular vacuuming is required. This will help to prevent dirt that is on the surface of the rug getting embedded and making it much harder to clean. We would recommend the use of a suction vacuum cleaner to ensure that the pile of the rug isn’t damaged. It is always useful to rotate your rug on a regular basis to even out the wear of the rug or fade if it is in natural sunlight.

SPILLS & STAINS: 

To prevent permanent stains on your rug any spills must be dealt with as soon as they happen. The best way to treat them is as follows: 

1. Blot up excess with a clean white cloth or paper towel, NB. never rub as this can spread the spill

2. Working from the outer edge of the stain to the centre, apply appropriate carpet cleaner with a clean cloth

3. Pat with a paper towel and leave to dry

4. Vacuum the rug

5. If stain is still visible repeat the process until the stain is completely removed

If trying to remove the stain yourself doesn’t work contact a professional carpet/rug cleaning company


Thank you for purchasing a RugGuru rug, we hope you will enjoy your rug for years to come.